Privacy Policy
Last updated: January 2025
Introduction
Remodel Match USA ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.remodelmatchusa.com.
Information We Collect
Personal Information
When you fill out a contact form or request a quote, we may collect:
- First and last name
- Email address
- Phone number
- City/Location
- Service interests
- Project details you provide in messages
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Communicate with you about our services
- Improve our website and services
- Send marketing communications (with your consent)
- Analyze website usage and trends
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
Facebook Pixel
We use Facebook Pixel to measure the effectiveness of our advertising, understand user actions on our website, and deliver targeted advertisements. You can learn more about Facebook's data practices at Facebook Privacy Policy.
Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can learn more at Google Privacy Policy.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (e.g., CRM systems)
- Professional contractors in our network to provide quotes and services
- Legal authorities when required by law
SMS Messaging & Opt-in
Users can opt-in to receive SMS messages from Remodel Match USA by submitting their phone number through our website contact forms or Facebook Lead Ads. By providing your phone number, you consent to receive informational and marketing text messages. You can unsubscribe at any time by replying STOP. We do not share your SMS opt-in consent with third parties for their marketing purposes.
Mobile Information
Mobile information will not be shared with third parties for marketing purposes.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Opt-out of targeted advertising
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website contact form.